Shipping policy
Shipping Policy
At Relivo Life, we are committed to delivering your order safely and efficiently. We proudly offer FREE insured shipping on all orders worldwide.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery.
Estimated Delivery Times
After dispatch, estimated delivery times are as follows:
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Australia: 4–7 business days
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New Zealand: 5–8 business days
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United States: 7–9 business days
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United Kingdom: 7–9 business days
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Canada: 7–9 business days
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Europe: 7–9 business days
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Rest of World: Up to 14 business days
Please note that delivery times are estimates and may vary slightly due to customs processing or carrier delays.
Shipping Insurance
All orders are fully insured during transit.
If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will resolve the issue promptly.
Customs & Duties
International orders may be subject to customs fees or import duties depending on your country’s regulations. These charges are the responsibility of the customer.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect address details.
Questions?
If you have any questions regarding your shipment, please contact our support team at:
We’re here to help.